Frequently asked questions

I want to use eBiblio and I forgot my password, or I don¿t have a digital certificate

Write to us at información.bp.ma.ccul@juntadeandalucia.es. We will help you.


 

How can I get the Tarjeta de usuario (User card)?

If you have a web certificate, fill out the following questionnaire at this link:

https://ws096.juntadeandalucia.es/tarjetaUsuarioBibliotecas/entrada.do;jsessionid=25304C26DA51C5769E2BB154A2F39AA2

Or by appearing in person at the Library itself with your identity card or identification document.

Can I use the Library without a user card?

Yes. Access to the Library and most of its services are free. You only need to have a user card to use the Loan Service and to use the Internet access computers.

Do I have to pay to use any of the Library¿s services?

No. All Library¿s services are free, except for obtaining reproductions or prints.

Hoy many documents can I get on loan from the library?

12 materials in total (with a maximum of 8 books, 4 audio-visuals)

As a reader of the Provincial Library of Malaga, can I get books from other libraries?

Yes, the user card of out library gives you the right to enjoy then Loan Service in the centres of the Andalusian Public Library Network.

Is there a penalty if I am late in returning the loans?

Yes. For each day of delay and document, a 1-day suspension is applied without being able to get on loan any material from any library in the network.

What should I do if a document is lost or damaged in the library?

The document would be replaced.